Frequently asked questions
Do you provide instructions for usage?
We do not provide instructions on how to use our products or correct dosages.
We sell our products specifically "For Research Use Only" and therefore we are not allowed to offer you advice or instructions.
Its not because we don't want to, its because we are not allowed to, these products are NOT Philippines FDA approved!
If you are doing your own personal research with these products we suggest you use social media to ask any questions you may have about dosage, re-constitution, or any other action using these products.
Thank you for understanding.
Can I pay via Gcash or other payments?
At this time we do not accept Gcash, our only payment methods are COD or via Bank Deposit.
When will I get my order?
We ship every order same day if before 2pm including weekends. Once the courier has your order it is out of our hands but every order includes tracking so you are kept updated.
I have a problem with my order, what can i do?
If there is any problem with your order or mistake on our part, please contact us and we will rectify the issue ASAP.
How much does shipping cost?
All orders over 3,500 pesos include Free Shipping, if below that amount a standard fee of 200 pesos per order for shipping, Philippines wide.
We do not ship internationally.
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Also available on Lazada
Selected Baseline Labs products are also available through our official Lazada store.
Products purchased directly from BaselineLabs.is are cheaper and include exclusive promotions and our complete product range.